FAQs
1. What makes Juantwotres coffee different from other brands?
We are passionate about delivering a superior coffee experience. We source the finest Arabica beans from sustainable farms around the world, roast them to perfection in small batches, and deliver them fresh to your door. Our focus on quality, ethical sourcing, and freshness sets us apart from the rest.
2. How do I store my coffee to keep it fresh?
To maintain maximum freshness, we recommend storing your coffee in an airtight container in a cool, dry place away from direct sunlight and heat. Avoid storing it in the refrigerator or freezer, as this can cause moisture to affect the flavor of the beans.
3. How soon should I use my coffee after roasting it?
Coffee is best enjoyed 2-3 weeks after roasting for optimal flavor. Our coffee is roasted in small batches and shipped quickly to ensure you receive it at peak freshness.
4. Do you offer whole bean and ground coffee?
Yes! We offer whole bean and ground coffee to suit your brewing preferences. Whether you're a fan of French press, pour over, or filtered coffee, we've got you covered.
5. What grind size should I choose for my brewing method?
Coarse Grind: Ideal for French Press or Cold Brew. Medium Grind: Perfect for drip coffee makers and pour-over methods. Fine Grind: Best for espresso machines and AeroPress. If you're unsure, our whole beans are a great option as they allow you to grind them fresh for any brewing method.
6. Is your coffee ethically sourced?
Absolutely. We are committed to ethical sourcing and work closely with farmers who practice sustainable farming methods. We believe in fair trade and ensure our farmers are fairly compensated for their hard work.
7. Do you offer subscriptions?
Yes! Our coffee subscription service allows you to receive freshly brewed coffee at your doorstep on a schedule that suits you. You can choose the frequency of deliveries and customize your order to include your favorite blends.
8. Can I cancel or modify my subscription?
Of course! You can cancel or modify your subscription at any time through your account settings on our website. If you need any help, our customer support team is always here to help.
9. What happens if I am not satisfied with my order?
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us within 30 days and we will work with you to make it right, whether through a replacement, refund, or other solutions.
10. Can I send coffee as a gift?
Yes, our coffee makes a great gift! You can add a personalized message at checkout and we'll include it with your order. We also offer gift cards so your friends and family can pick out their favorite blends.