Shipping policy

Welcome to CrazyGifs juantwothree! We are happy to deliver our exceptional coffee straight to your doorstep. Below you will find all the necessary information regarding our shipping policies, which will ensure that your experience with us is as smooth as your morning beverage.

1. Order Processing
Processing Time: All orders are processed within 1-2 business days. Orders placed after 2pm will be processed the next business day. Orders are not processed on weekends or holidays.
Order Confirmation: Once your order is placed, you will receive a confirmation email. A tracking email will be sent once your order has shipped, with tracking information.
2. Shipping Methods and Conditions Delivery Times

We offer several shipping methods to suit your needs:

Standard Shipping: 3-7 business days.
Express Shipping: 2-3 business days.
Next Day Shipping: 1 business day.

Please note that delivery times are estimates and may vary depending on your location and any unforeseen circumstances.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and your delivery location. You will be able to see the total shipping cost during checkout before completing your purchase.

4. International Shipping

We currently ship to the following international locations:

Canada
United Kingdom
Australia

International shipping times vary by destination. Please note that customers are responsible for any additional customs duties, taxes, or fees that may apply in their country.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or directly through the carrier's website.

6. Shipping Delays

While we strive to deliver your coffee on time, there may be delays due to factors beyond our control such as weather conditions, carrier delays, or customs processing for international orders. We will keep you informed of any significant delays.

7. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange a reshipment. Please ensure your shipping address is accurate to avoid delays.

8. Missing or Damaged Orders
Missing Orders: If you have not received your order within the estimated delivery time, please contact our customer service team at support@crazygifsjuantwotwo.com.
Damaged Orders: If your order arrives damaged, please contact us within 48 hours of receiving the package. We will work with you to resolve the issue quickly.
9. Cancellations and Changes

If you need to cancel or make changes to your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to accept changes or cancellations.

Thank you for choosing CrazyGifs juantwothree for your coffee needs. We look forward to serving you!